Better refund terms without risking your bottom line.

Refundplus is a unique Gateway intergrated service available by subscription to all Axcess Travel, Hospitality and Event Merchants that:

✓ Protects your revenue and reduce chargebacks with built-in refund coverage while retaining the ability to upsell at checkout.

✓ Embeds enhanced refund protection directly at checkout, allowing travel, hospitality, event, and ticketing merchants to offer a seamless checkout and increase customer peace of mind.

✓ Delivers a smooth, uninterrupted checkout experience that boosts conversions and reduces friction for your customers.

You can offer extended refund terms without losing revenue, while minimising chargebacks and refund disputes to keep revenue secure.

Flexible refunds make bookings more attractive, encouraging customers to purchase, supporting long-term business growth.

Refundplus manages claim submissions, assessments, and payouts, freeing your team from time-consuming cancellations.

By offering Refundplus at your checkout, you give customers peace of mind while keeping more of your revenue. Refunds don’t have to mean lost income, and returned tickets can be resold, creating extra opportunities to boost your earnings.

By embedding enhanced refund protection at point of sale, you can offer peace of mind without the inconvenience of external platforms, whilst protecting the security and content of your customer data.

For travel, hospitality, event and ticketing merchants, maintaining a trusted brand image in a highly crowded and competitive marketplace is crucial. With our refund protection, you can ensure a consistent and reliable experience under your own branding.

Include Refundplus in your payment gateway contract and easily embed its simple, user-friendly widget directly onto your booking or payment page.

Customers can opt in for extended booking protection covering 20+ valid refund reasons, such as illness, injury, family emergencies, adverse weather, or transport delays. From the moment they pay, their entire booking is protected if any listed circumstance prevents travel or attendance.

Refundplus handles all remaining processes automatically, ensuring customers are fully supported from payment to resolution without any additional effort from you.

With Refundplus built into your checkout, you can offer instant peace of mind without losing a penny of your revenue. Your customers enjoy secure, seamless bookings, and you benefit from higher conversion rates, more upsell opportunities and fewer chargeback risks.

✓ No third-party checkout detours

✓ Keep income even when refunding

✓ Resell returned tickets where possible

✓ Lower chargeback risk

... all without sacrificing profit.